GP appointment - Don't need it? Cancel it!

We know people sometimes forget things, like canceling GP appointments. Please remember to cancel your appointment if you don't need it.

 

How to Cancel an Appointment

To cancel your appointment:

  • The quicket and most convenient way to cancel an appointment is by calling us on 01634 250142 and using our check and cancel automated service. This service allows patients to call in to check if they have any upcoming appointments or cancel any appointments without needing to speak to a member of staff.  You will be asked to input your DOB via the telephone keypad and if the number you are calling from and your DOB matches your patient record you will be directed to listen to your upcoming appointments, and you will then have the option to cancel an appointment via a key press.
  • Alternatively, you can visit the surgery and let the receptionist know in person

Please tell us as soon as possible if you no longer need your appointment so we can offer it to someone else and help reduce waiting times.

If you regularly miss booked appointments, you may be asked to find an alternative GP practice and removed from our practice list.