Making a Complaint

We hope that if you have a problem with the practice, you will use our practice complaints procedure to give us the opportunity to try and resolve it. 

Not only will this give us the best chance of putting right whatever has gone wrong for you personally, but it will also give us the opportunity to learn from your experience and improve our service to other patients.

Our reception staff will be able to provide you with a copy of our complaints procedure and complaints form. Alternatively, you can view the complaints procedure here. You can also download/complete complete the patient complaints form and then submit to us via the Contact Us form. Thank you.