Ordering Repeat Prescriptions

Repeat prescription requests should be made by either:

Please note we do not take requests for repeat medications by telephone.  Please do not complete an eConsult for a repeat prescription. Thank you.

Please allow 4 working days for your prescriptions to be processed. Remember to consider weekends and bank holidays too.

Medication Queries

If you have a medication query, please complete the Contact Us form. There are also forms in the practice that you can complete. 

Please note that Reception Staff are not permitted to discuss medication/prescription queries.

Dispensing Patients

We can give medicine to people who live in these places: Isle of Grain, Allhallows, Lower Stoke, Upper Stoke, Middle Stoke, and High Halstow.

If you live in the Hoo area and are more than one mile from a pharmacy, we can also give you your medicine.

When you sign up with us, we will tell you if you can get your medicine from us.

Medication Reviews

If you take regular medication, you need to see a doctor, nurse practitioner, practice nurse, or clinical pharmacist at least once a year to check it. There will be a reminder on your repeat slip.

Book the right appointment to make sure there are no delays with your prescriptions

Emergency Prescription Requests

Please note, we don’t have an "Emergency Prescription Request" service.

Important Information about your Sleeping / Anxiety Medication (Benzodiazepines and Z Drugs)

Sleep and anxiety medicines work best if you use them for a short time. If you need them for longer, try to only take them when really needed. This helps you avoid becoming dependent on them or needing higher doses for them to work.

Prescription Charges and Exemptions

There are special rules to help people who might find it hard to pay for NHS prescriptions, dental care, eye tests, or travel to the hospital.

The NHS prescription charge is a set price chosen by the government for those who can afford to pay. If you need a lot of medicine, a prescription prepayment certificate (PPC) can save you money. Most adults in England need to pay for their prescriptions.

NHS Prescription Charges

Prescription Payment Certificate (PPC)

Some items are always free, like contraceptives and medicines given to people staying in the hospital.

There is further information about prescription exemptions and fees on the NHS website