Ordering Repeat Prescriptions

Repeat prescription requests should be made by either:

  • Completing the Online Form
  • The NHS App
  • The MyGP App
  • Alternatively, you can make a request in writing and drop off to the surgery.


Dispensing Patients

Medication can be dispensed to patients who live in the Isle of Grain, Allhallows, Lower/ Upper/ Middle Stoke and High Halstow.

We can also dispense your medication if you live in the Hoo area and are more than one mile, as the crow flies, from the nearest pharmacy.

When you register, you will be informed if you fall in either of these categories.  

If you leave St Werburgh Medical Practice and then register with us, we are not allowed, for historical reasons, to dispense to you even if you live in the areas mentioned above.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow FOUR  WORKING DAYS for prescriptions to be processed, and remember to take weekends and bank holidays into account.

Emergency Prescription Requests

Please note we do not operate an "Emergency Prescription Request".

Important Information about your Sleeping / Anxiety Medication (Benzodiazepines and Z Drugs)

Sleep and anxiety medications are most effective when taken sparingly for short-term situations. If these medications are used long-term they are best used ‘when needed’ to avoid dependence or tolerance. Please read the information attached here

Prescription Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). 

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication. Most adults in England have to pay prescription charges.

Some items are always free, including contraceptives and medicines prescribed for hospital inpatients.


If you know you'll have to pay for a lot of NHS prescriptions, it may be cheaper to buy a prescription prepayment certificate (PPC) – effectively a prescription "season ticket". You can do this online and at some pharmacies.


If you need to access the services below, the medicines you're prescribed are free:

There is further information about prescription exemptions and fees on the NHS website.

Medicines A-Z