Zero Tolerance

Physical or verbal abuse towards our staff will not be tolerated. Our staff should be able to come to work without fear of violence, threatening behaviour or abuse from patients.  

We are here to care for you, to keep you well. We are not here to be abused.

We work for the NHS because we want to care for you. 

We can refuse treatment and take further action against anyone who threatens our safety, but we don’t want to do that, we want to help you.

Social Media

If you have a complaint, please contact the Practice Manager.  If patients are found posting derogatory, defamatory or offensive comments on any social media site which is directed at an individual member of staff or the Practice, this may result in us removing the patient from our list.